Shipping & Delivery Policy

Thank you for choosing Skinfinity by Sam. We are committed to delivering your favorite skincare products in the fastest and safest way possible.

1. Delivery Areas

We deliver to all major cities and towns across Pakistan.

2. Shipping Charges

  • FREE SHIPPING: On all orders over Rs. 5,000.

  • Standard Shipping: A flat rate of Rs. 250 will be charged on orders below Rs. 5,000.

3. Order Processing Time

  • All orders are processed within 24 to 48 hours (excluding Sundays and National Holidays).

  • Once your order is shipped, you will receive a confirmation message/email with your tracking details.

4. Estimated Delivery Time

  • Major Cities (Lahore, Karachi, Islamabad): 2 to 3 business days.

  • Other Cities & Remote Areas: 4 to 6 business days.

  • Please note that delivery times may be slightly delayed during sale events or due to unforeseen weather conditions.

5. Cash on Delivery (COD)

We offer Cash on Delivery nationwide for your convenience. Please ensure the exact amount is ready at the time of delivery to avoid any inconvenience.

6. Damaged Shipments

If you receive a package that is visibly damaged or tampered with, please do not accept it and contact our customer support immediately at info@skinfinitybysam.com.